OEM / ODM custom seal enquiry checklist

A useful custom-seal enquiry identifies the part, its operating conditions and the evidence needed for approval. A drawing or sample starts the review; it does not by itself confirm manufacturability, tooling cost or a delivery date.

What to send with a drawing or sample

Include readable views of the sealing surfaces and critical dimensions. If only a used sample is available, identify wear or damage and provide housing or shaft measurements where available. A worn sample may not reproduce the original design.

What to confirm before tooling or production

Agree the drawing revision, compound designation, permitted substitutions, marking and packaging. Ask the quotation to separate tooling, sample and production charges and to state which items require your approval.

How to define acceptance

Specify the dimensions and documents you need to check, and agree any application testing before ordering. Request relevant inspection records; do not assume a general company certificate certifies every product or batch.

How can I verify a factory or trading supplier?

Match the legal company name on the quotation, business registration and payment documents. Ask which operations are performed in-house and which are subcontracted. A factory may subcontract some processes; a trading company may coordinate qualified producers. Evaluate the documented capabilities and responsibility for your order rather than the label alone.

For claimed audits or certifications, check the issuing body, scope, covered site and validity dates. Request evidence relevant to the proposed part, such as drawing review, sample inspection and batch traceability. A marketing photograph or logo does not replace these records.

How should tooling, MOQ and lead time be agreed?

Separate tooling, samples, first production and repeat orders in the quotation. Record when each clock starts, which approvals are required, and who owns or maintains the tooling. Confirm the order-specific minimum quantity and delivery schedule; do not treat a general catalog range as a commitment for a new design.

Custom seal project approval points

StageBuyer inputConfirmation needed
Drawing reviewRevision, dimensions, material and dutyFeasibility and open questions
Tooling and samplesPrototype quantity and acceptance criteriaCost, ownership and sample schedule
Production releaseApproved sample or signed drawingOrder quantity, inspection and delivery terms

Updated

Request a quote · Quotation and trade terms

Need help specifying a seal?

Use these checks to prepare your enquiry. Final suitability depends on the specific design and operating conditions.

Check dimensions and design

Provide the shaft diameter, housing bore and seal width in mm. Include the part marking, lip profile or a dimensioned drawing if available.

Browse product specifications

Describe operating conditions

Share the fluid or medium, operating temperature, pressure and shaft speed. Confirm the material grade against the application.

Read the materials guide

Verify a replacement

Provide the original part number and photos. Similar dimensions alone do not confirm interchangeability; compare the design and material.

Check part references

Ask for selection assistance

Selection questions

I only have a competitor/OEM part number—can you cross-reference?

Yes. Send the reference PN, ID×OD×height in mm, and duty (media, temperature, pressure, speed). We match equivalents in the catalog; the Cross Reference page also searches by keyword. Final selection follows drawing and duty confirmation — do not order from a photo alone.

How do I request samples? How are sample and freight fees handled?

Use the inquiry form with sample intent, model/size and ship-to address. Sample and freight waivers depend on the item and partnership intent — confirmed by sales email. Give full specs so the wrong size is not shipped. Stocked sizes sample faster than new tooling.

Xingtai oil seal factory vs trading company — how do I tell?

VKEFOT is the export brand of Xingtai Hanchi Intelligent Technology Co., Ltd. Mixing, vulcanization and outgoing inspection run in Xingtai, then goods export to Europe, North America, the Middle East and Southeast Asia. A trading desk usually cannot change compound or cut tooling. For OEM drawings, ask who runs the process and QC — not only catalog price.

Full FAQ index

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